Digital Transformation is not necessarily about digital technology, but about the fact that technology, which is digital, allows people to solve their traditional problems. And they prefer this digital solution to the old solution.
Digital Transformation is enabling innovation in industries like retail and banking, offering mobile apps for shopping or banking; to business functions like supply chain innovating with blockchain building a smart contract for or farming land using IoT data to distribute and track water to the crop within minutes rather than days.
Digital transformation is leading to improved business performance and much simpler user experiences. People are using mobile, interactive tools to determine who to trust, where to go and what to buy. At the same time, businesses are undertaking their own digital transformations.
Today business leaders are rethinking what customers value most. Every business is in race to come up with their differentiator with new innovative operating models that can make a difference. The challenge for business is how well you use the information and data available with new digital technologies to make every business decision as an informed one integrated into the business processes across the organization.